In the hospice care environment, there are new software designs that have been developed, some customized, but basically intended to provide a fast, easy and accurate system of assisting clinicians, back office teams, billing and executives, a software solution that helps streamline every task in a hospice institution.
Many recognized hospice care institutions are now benefiting from the comprehensive features developed by most hospice software solutions, because the development designs take into prime consideration the sensitive care that a hospice institution has to provide to their terminally ill patients, which includes from administrative planning and overseeing down to the patient’s palliative care.
Basically, the comprehensive package provided for by many software development designs, specifically intended for hospice care, is into documentation which covers the following aspects: documentation and up-to-date reporting from initial assessment of patient up to the bereavement stage by integrating a built-in checks and balance tool that prevents errors, that prompts the staff to enter the required information and, at the same time, the software system blocks submission of incomplete and inaccurate documents; clinical documentations of goals and interventions become simple and fast with minimal navigation; documentation of patient status by automatically linking the patient’s demographics, charts and date to back-office functions; billing data and administrative notes are automatically accumulated and translated into performance related reports.
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Other salient features of the hospice software are in the following applications: with the personalized dashboards, administrators are able to get a snapshot of the hospice and receive notifications on tasks, certifications, overdue forms, and etc.; there are no expensive servers to buy and maintain and information can be accessed anywhere with the Internet; patient forms include intervention tracking with a built-in compliance indicators; personal online setup training; information are saved and pre-populate them into other forms, reducing the input of redundant information; medicare tracking and billing compliance; data management which covers medication administration, calendar sharing and scheduling, training tracker, document center, task assignment and tracking, reminder tools.
The software system’s customized drop down facilitates the hospice staff in allowing them to make use of common care planning items based on the patient’s current situation, which ensures a more personalized and specific goal plans to the patient, as well as the patient’s family needs. The software applications can also provide real-time updates on the patient’s critical situation, such as on-calls, pain event, medication change and via a messaging tool team members in the hospice can send messages to anyone else on the patient’s clinical team, as well as receive messages by email or text message following HIPAA regulations on the patient’s health record. Access to patient graphs, which are automatically generated from previous assignments, such that on behalf of the clinical team assigned on a hospice patient, this system tool is a helpful resource to spot-check on the patient’s records.